Terms of Use

1. About These Terms

1.1 These Terms of Use (the "Terms") govern your access to and use of the virtual asset trading platform operated by Xenobex, a company registered in [JURISDICTION] under registration number [REGISTRATION NUMBER] with its registered address at [REGISTERED ADDRESS] ("Xenobex", "we", "us" or "our"), including its websites, applications, interfaces and related services (together, the "Service").

1.2 By creating an account, ticking the consent box at sign-up, or otherwise using the Service, you confirm that you have read, understood and accepted these Terms. If you do not accept them, you must not use the Service.

1.3 These Terms incorporate the following documents, each of which also applies to you: the Privacy Policy, the Virtual Asset Trading Risk Disclosure, the Futures Trading Risk Disclosure (when you use futures), the fee schedule published in the Service, and any product rules, notices or guides that we publish in the Service (together, the "Policies"). If a Policy conflicts with these Terms, these Terms prevail unless the Policy expressly states otherwise.

1.4 Certain features may be subject to additional terms shown to you before you use them. By using such a feature you accept those additional terms.

2. Definitions

In these Terms, the following words have the meanings given below.

• "Account" means the account you open with Xenobex to access the Service, including its spot wallet and futures wallet.
• "Virtual Asset" means a digital representation of value that can be transferred, stored or traded electronically using distributed ledger technology and that Xenobex supports in the Service.
• "Spot Trading" means the purchase or sale of a Virtual Asset against another Virtual Asset, settled immediately between the balances of the parties.
• "Futures" or "Perpetual Contract" means a USDT-margined perpetual futures contract offered in the Service, which tracks the price of an underlying Virtual Asset, has no expiry date and is settled in USDT.
• "Order" means an instruction you give through the Service to buy or sell at the price and quantity you specify, including any conditional instruction.
• "Maker" means an Order that rests on the order book and is matched later; "Taker" means an Order that is matched immediately against a resting Order.
• "Fill" or "Execution" means the full or partial matching of an Order with one or more opposite Orders.
• "Mark Price" means the reference price Xenobex calculates for a Perpetual Contract to value positions and trigger liquidations; "Index Price" means the reference price of the underlying Virtual Asset used to calculate the Mark Price and funding.
• "Margin" means the USDT you commit in your futures wallet to open and maintain futures positions; "Leverage" means the ratio between the notional value of a position and the Margin supporting it.
• "Liquidation" means the forced closing of a futures position by Xenobex when the Margin falls below the maintenance margin requirement.
• "Insurance Fund" means the reserve Xenobex maintains to absorb losses from liquidated positions that cannot be closed at or better than their bankruptcy price.
• "Funding" means the periodic payment exchanged between holders of long and short positions in a Perpetual Contract.
• "Deposit" means a transfer of a Virtual Asset into your Account; "Withdrawal" means a transfer of a Virtual Asset from your Account to an external address.
• "Network" means the blockchain or protocol used to transfer a Virtual Asset, such as a particular chain or token standard.
• "KYC" means the identity verification procedure described in Section 5.
• "Two-Factor Authentication" or "2FA" means a second authentication factor, such as a time-based one-time password, used in addition to your password.
• "Restricted Jurisdiction" means a country or territory in which Xenobex does not offer the Service, as described in Section 3.
• "Business Day" means a day other than a Saturday, Sunday or public holiday in [JURISDICTION].

3. Eligibility and Restricted Jurisdictions

3.1 To use the Service you must: (a) be an individual at least 19 years old and of full legal capacity under the laws that apply to you; (b) not have been previously suspended or removed from the Service; (c) not be a resident, citizen or national of, or located in, a Restricted Jurisdiction; (d) not be listed on, or owned or controlled by a person listed on, any sanctions list maintained by the United Nations, the European Union, the United States, the Republic of Korea or [JURISDICTION]; and (e) be permitted by the laws that apply to you to use a service of this kind.

3.2 Restricted Jurisdictions include any country or territory subject to comprehensive sanctions and any jurisdiction listed at [RESTRICTED JURISDICTIONS]. Xenobex may add to or change this list at any time to comply with law or to manage risk. Some products, such as Futures, may be unavailable in additional jurisdictions even where the rest of the Service is available.

3.3 You must not use a virtual private network, proxy or other technique to hide your location or to circumvent these restrictions. If we reasonably believe that you do not meet the eligibility requirements, we may restrict, suspend or close your Account under Section 19.

3.4 The Service is offered to individuals for their own account. You must not open an Account on behalf of another person, and you may hold only one Account unless Xenobex agrees otherwise in writing.

4. Your Account and Its Security

4.1 Registration. To open an Account you must provide a valid e-mail address, choose a password that meets our requirements, confirm that you meet the age requirement, accept the required documents in their current versions and verify your e-mail address. You must give accurate, complete and current information and keep it up to date.

4.2 Security measures. You are responsible for keeping your password, 2FA device, recovery codes and e-mail account secure and confidential. We strongly recommend that you enable 2FA, set an anti-phishing code that appears in our e-mails, and use the withdrawal address whitelist. Xenobex will never ask you for your password, 2FA codes or recovery codes.

4.3 Protective locks. To protect your assets, the Service may automatically restrict your Account, for example by locking login after repeated failed password attempts or by locking withdrawals for 24 hours after you reset or change your password, disable 2FA or turn off the withdrawal address whitelist.

4.4 Activity on your Account. You are responsible for all activity carried out through your Account using your credentials, except where the activity results from a failure of Xenobex's own systems or from Xenobex's fault. You must not share, sell, lend or transfer your Account or its credentials to anyone.

4.5 Suspected compromise. If you suspect that your Account, password, 2FA device or e-mail account has been compromised, you must change your password, revoke your sessions and contact customer support immediately. We may freeze the Account while we investigate.

4.6 Communications. We communicate with you through the Service and by e-mail to the address registered on your Account. You must keep that address valid and check it regularly. Messages that claim to come from Xenobex but do not show your anti-phishing code, or that ask for your credentials, should be treated as fraudulent.

5. Identity Verification, Anti-Money Laundering and Sanctions

5.1 Xenobex is committed to preventing money laundering, terrorist financing, sanctions evasion and fraud. We may require you to complete identity verification ("KYC") before you can withdraw, use certain features or exceed certain limits, and at any later time.

5.2 KYC may require your full name, date of birth, nationality, residential address, an identity document and its identification number, and a facial photograph. Processing your identification number and your facial image requires your separate consent, which is requested in the KYC screen. We may also ask for information about the source of your funds or wealth, the purpose of your transactions, or other supporting documents.

5.3 You authorize Xenobex to make the inquiries we consider necessary to verify your identity and to screen you against sanctions and other watch lists, directly or through third parties. We may refuse, delay or reverse an application, or ask you to resubmit, if the information provided is incomplete, inconsistent or cannot be verified.

5.4 Xenobex monitors transactions and may delay, block or refuse any Deposit, Withdrawal, Order or other transaction, freeze your Account, and report to the competent authorities, where we suspect that it is connected with unlawful activity or where the law requires us to do so. We may be prohibited by law from telling you that we have made such a report.

5.5 We keep identification and transaction records for the periods required by law, including after your Account is closed, as described in the Privacy Policy.

6. The Services

6.1 Spot Trading. You may buy and sell supported Virtual Assets against other Virtual Assets on the order books listed in the Service. Trades are settled immediately between the balances of the parties in Xenobex's internal ledger.

6.2 Futures. Where available, you may trade USDT-margined Perpetual Contracts using Margin transferred from your spot wallet to your futures wallet, as described in Section 8. Futures are complex, high-risk products. Before you open your first futures position, and again whenever the Futures Trading Risk Disclosure is revised, you must read and accept it.

6.3 Wallets and custody. Xenobex holds the Virtual Assets credited to your Account on your behalf and records your entitlement in its internal ledger. Xenobex decides how these assets are stored, including the portion kept in offline storage, and applies security measures to protect them. Your balance is shown in the Service; a Deposit address shown to you is not a wallet that you control, and you do not hold the private keys to it.

6.4 Supported assets and markets. Xenobex decides which Virtual Assets, Networks and markets it supports. A market may be announced before it opens ("pre-open"), trade normally, be limited to cancellations ("cancel-only"), be suspended, or be delisted. When we decide to end trading support for a market or asset, we will announce the schedule in the Service in advance where reasonably possible. At delisting, open Orders in the market are cancelled, and you may need to withdraw the affected asset within the period we announce.

6.5 Market data. Prices, charts, order books and other data in the Service are provided for information only, may be delayed or inaccurate, and do not constitute investment advice or a recommendation to trade.

6.6 No advice. Xenobex does not provide investment, legal, tax or financial advice. Any information in the Service is general in nature. You are solely responsible for deciding whether a transaction is suitable for you.

6.7 Changes to the Service. Xenobex may add, change or withdraw features, products, assets, markets, Networks, limits and parameters (such as price ticks, minimum order sizes, maximum leverage or margin requirements) at any time. Material changes will be announced in the Service.

7. Orders, Matching and Execution

7.1 Order types. The Service offers the order types shown in the trading screens, which may include limit, market and stop-limit Orders for Spot Trading, and limit, market, stop-market and take-profit-market Orders, reduce-only Orders and attached take-profit / stop-loss instructions for Futures. The behaviour of each order type is described in the Service.

7.2 Authorization. Every Order submitted through your Account is treated as authorized by you. Before you submit an Order you must check its market, side, type, price, quantity and, for Futures, leverage and margin mode. An Order may only be placed if your available balance or Margin covers it; the required amount is reserved while the Order is open.

7.3 Matching. Orders are matched by Xenobex's matching engine on a price-time priority basis: better-priced Orders are matched first, and Orders at the same price are matched in the order in which they were accepted.

7.4 Protective rules. To keep markets orderly, the Service applies rules that may cause an Order to be rejected, partly filled or cancelled, including: price tick and quantity step rules; minimum order values; price bands that stop Orders far away from the reference price; market order protection that stops a market Order from sweeping too deep into the book; self-trade prevention, which rejects an Order that would match your own resting Order; and limits on the number of open Orders per Account. The reason for a rejection is shown in your order history.

7.5 Conditional orders. A stop or take-profit Order is triggered only when its trigger condition is met on the price source shown in the Service. Triggering does not guarantee execution at, or close to, the trigger price, particularly in fast-moving or illiquid markets, and nothing triggers while a market is not trading.

7.6 Finality. A Fill is final once it is recorded in our ledger, subject to Section 11. Cancelling an Order affects only the part that has not been filled.

7.7 Cancellations by Xenobex. Xenobex may cancel or reject Orders, including open Orders, where a market is suspended, placed in cancel-only mode or delisted, during an emergency measure under Section 15, when your Account is restricted, or where an Order appears to breach these Terms.

8. Futures Trading

8.1 Margin and leverage. You must transfer USDT from your spot wallet to your futures wallet before trading Futures. You may choose the leverage for each market up to its published maximum and, where offered, a cross or isolated margin mode. In cross mode, the Margin balance of your futures wallet supports all your cross positions; in isolated mode, only the Margin allocated to that position is at risk. Higher leverage increases both potential gains and potential losses.

8.2 Mark Price and funding. Unrealized profit and loss, margin ratios and liquidations are calculated using the Mark Price, which is derived from the Index Price. Funding is exchanged between long and short positions at the intervals published for each market, at a rate that may be positive or negative and is capped as published. If you hold a position at a funding time, you will pay or receive funding.

8.3 Liquidation. If the Margin supporting your position falls below the maintenance margin requirement, Xenobex will liquidate the position, in whole or in part, without further notice to you, and charge a liquidation fee. Your open Orders in the market may be cancelled first. You can lose all of the Margin supporting a position. You are responsible for monitoring your positions and adding Margin when necessary.

8.4 Insurance Fund. If a liquidated position cannot be closed in the order book at or better than its bankruptcy price, the remaining position may be taken over by the Insurance Fund. If the Insurance Fund is insufficient, Xenobex may restrict the affected market to reduce-only trading, suspend it or take other measures necessary to protect the market and its participants.

8.5 Reduce-only conditions. Xenobex may place a futures market, or all futures markets, in reduce-only mode, for example when the underlying spot market is not trading or under Section 15. In reduce-only mode, only Orders that reduce or close existing positions are accepted, and transfers into the futures wallet may be refused. Transfers of available Margin back to the spot wallet remain possible.

8.6 Futures Trading Risk Disclosure. The Futures Trading Risk Disclosure forms part of these Terms. You may not open or increase a futures position, or transfer funds into the futures wallet, unless you have accepted its current version.

8.7 Copy Trading. Copy Trading lets you allocate an amount of your futures wallet (the "Copy Amount") to follow a lead trader selected by Xenobex. While a copy is active, Orders are placed in your futures wallet automatically whenever the lead trader opens, increases, reduces or closes a position, in proportion to the Copy Amount divided by the lead trader's equity. Copied Orders are your Orders: they are executed at market, may fill at prices different from the lead trader's, and are subject to these Terms, including fees, funding and liquidation. A position too small to copy at your Copy Amount is not copied. The past results shown for a lead trader do not guarantee future results, and Xenobex does not give investment advice by showing them.

8.8 Copy stop loss, take profit and pause. You may set a stop loss and a take profit as a percentage of the Copy Amount. When the profit or loss of a copy, including its unrealized profit and loss and the fees paid, reaches either level, the copy stops and the positions it opened are closed at market; because markets move, the closing price may differ from the level you set. You may at any time pause a copy (new positions are not copied, while the lead trader's reductions and closes are still followed), resume it, or stop it, with or without closing the positions it opened.

8.9 Lead trader profit share. Xenobex may charge a profit share of [COPY PROFIT SHARE RATE] of the net profit of a copy, calculated and settled [COPY PROFIT SHARE SETTLEMENT PERIOD], part of which may be paid to the lead trader. A profit share applies only from the date its terms are shown in the Service and in these Terms; until then, no profit share is charged.

9. Fees and Taxes

9.1 You agree to pay the fees set out in the fee schedule in the Service, including maker and taker trading fees, futures liquidation fees, funding payments and Network fees for Withdrawals. The fee that applies is the one in force when the transaction is executed.

9.2 Trading fees are deducted from the asset you receive or, where applicable, from the balance used for the trade, and Withdrawal fees are added to the amount withdrawn. The applicable fee is shown before you confirm a Withdrawal.

9.3 Xenobex may change its fees. Changes are announced in the Service before they take effect, in accordance with Section 21, and do not apply to transactions executed before the change.

9.4 You are solely responsible for determining, reporting and paying any taxes that apply to your transactions. Xenobex may withhold or report amounts where required by law, and you can export your transaction history from the Service for your records.

10. Deposits and Withdrawals

10.1 Deposits. You may deposit supported Virtual Assets to the Deposit address shown in the Service for the selected asset and Network. A Deposit is credited after the number of Network confirmations we require. Deposits below the published minimum, Deposits made on an unsupported Network, Deposits missing a required memo or tag, and assets sent to a wrong address may not be credited and may be impossible to recover. Where recovery is technically possible, Xenobex may, at its discretion, attempt it and charge a fee for doing so.

10.2 Deposit review. Xenobex may hold a Deposit for review, credit it manually or, where possible and lawful, return it to its source, including where automatic crediting is suspended, where the Deposit cannot be matched to an Account, or where Section 5 applies.

10.3 Withdrawals. To withdraw, you must choose the asset and Network, enter the destination address (and memo or tag, if required) and confirm the request with the codes the Service asks for, such as an e-mail code and a 2FA code. Withdrawals are subject to the published minimum amount, fee and daily limits, to your KYC status, and to any protective lock under Section 4.3. If you enable the withdrawal address whitelist, you may only withdraw to addresses in your address book.

10.4 Processing. Withdrawal requests are reviewed and processed by Xenobex and are not executed instantly. Some requests require approval by two authorized staff members. Processing times depend on our review, Network conditions and operating hours, and are not guaranteed. While a request is pending, the amount and fee are reserved in your balance. You may cancel a request that has not yet been processed.

10.5 Your responsibility. You are responsible for the accuracy of the destination address, Network and memo. A Withdrawal sent on the blockchain cannot be reversed by Xenobex. Xenobex is not liable for losses caused by an incorrect address, Network or memo entered by you, or by the receiving party's failure to support the asset or Network.

10.6 Refusal or delay. Xenobex may delay, reject or cancel a Withdrawal where required by law, where Section 5 applies, where we suspect unauthorized access to your Account, where withdrawals are paused under Section 15, or where the Network is congested, unstable or under maintenance. If a completed Withdrawal is confirmed not to have left our wallets, the amount and fee are returned to your balance.

11. Errors, Corrections and Set-off

11.1 If an amount is credited to your Account by mistake, including through a system error, a duplicated or wrongly attributed Deposit, or an Execution that resulted from a clear technical malfunction, you have no right to it. Xenobex may correct your balance by reversing or debiting the amount, and may cancel any transaction made with it. Corrections are approved by two authorized staff members and shown in your history.

11.2 If the amount has already been used or withdrawn, you must return it, or its equivalent value, promptly when we ask. Until you do, Xenobex may restrict your Account.

11.3 To the extent permitted by law, Xenobex may set off any amount you owe to Xenobex under these Terms against any balance in your Account.

11.4 If you believe that your balance or a transaction is incorrect, you must notify customer support promptly with the details.

12. Referral Program

12.1 You may invite others to the Service using your referral code. When a person who signed up with your code trades, you may receive a commission calculated as a share of the trading fees they pay, at the rate shown in the Service. You may choose to give part of your commission back to the people you referred, within the limits shown in the Service.

12.2 Referral rewards are calculated and credited periodically from Xenobex's fee revenue. They are not guaranteed, are calculated from fees actually paid, and may be changed, suspended or ended by Xenobex with notice in the Service.

12.3 You must not create Accounts for yourself or others to obtain rewards, use misleading advertising, impersonate Xenobex, offer unauthorized incentives or otherwise abuse the program. Xenobex may withhold, cancel or recover rewards obtained in breach of this Section and may remove you from the program.

13. Prohibited Conduct and Market Abuse

13.1 You must not, and must not attempt to, use the Service to:

• manipulate prices or volumes, including wash trading, trading with yourself or with persons acting together with you, spoofing or layering (placing Orders you do not intend to execute), pump-and-dump schemes, marking the close and cornering;
• trade on inside information or front-run Orders of other users;
• launder money, finance terrorism, evade sanctions, commit fraud or deal in the proceeds of crime;
• use another person's Account or identity, or let anyone else use your Account;
• provide false, misleading or forged information or documents;
• interfere with, overload, probe or attack the Service, its security or other users, including by exploiting bugs, errors or pricing anomalies instead of reporting them;
• access the Service through automated means in a way that exceeds the published rate limits or is designed to circumvent them;
• copy, scrape, resell or commercially exploit the Service or its data without our written permission; or
• use the Service in breach of any law or regulation that applies to you or to Xenobex.

13.2 Xenobex monitors trading activity. If we reasonably suspect a breach of this Section, we may cancel Orders, reverse or adjust related transactions, withhold related gains or rewards, restrict, suspend or close your Account, and report the matter to the competent authorities.

14. Summary of Risks

14.1 This Section summarizes key risks. It is not exhaustive. Please also read the Virtual Asset Trading Risk Disclosure and, for Futures, the Futures Trading Risk Disclosure.

• Volatility: prices of Virtual Assets can rise or fall sharply within a short time, and you may lose all of your investment.
• Leverage: leveraged positions magnify losses as well as gains; a small price movement can lead to the liquidation of your position and the loss of all your Margin.
• Liquidity: a market may have few buyers or sellers, so you may not be able to trade at your preferred price or at all.
• Technology: blockchains, networks, wallets and our own systems can fail, be attacked, fork or be congested, which may delay or prevent transactions.
• Regulation: laws on Virtual Assets are changing and may restrict or prohibit some activities, including in your jurisdiction.
• Delisting: an asset or market may be delisted, after which you may only be able to withdraw the asset, or not trade it at all.
• No protection scheme: Virtual Assets held with Xenobex are not covered by deposit insurance or investor compensation schemes unless the law expressly provides otherwise.

14.2 Past performance is not indicative of future results. You should only trade with assets you can afford to lose.

15. Service Interruptions and Emergency Measures

15.1 The Service may be unavailable during scheduled maintenance, which we will announce in the Service in advance where reasonably possible, and may also be interrupted without notice because of outages, Network problems, attacks or events outside our control.

15.2 To protect users, the Service or the integrity of markets, Xenobex may at any time and without prior notice take emergency measures, including: placing spot trading in cancel-only mode; placing Futures in reduce-only mode; suspending or halting a market; pausing Withdrawals or automatic crediting of Deposits; suspending new registrations; and cancelling open Orders. We will announce such measures in the Service and lift them as soon as it is safe to do so.

15.3 If a market is halted because of a technical failure, Xenobex may resume it after review and may cancel Orders that would cross the book on resumption. Orders and positions are restored from our records after a restart.

15.4 Xenobex is not liable for losses resulting from interruptions or emergency measures taken in good faith under this Section, except as set out in Section 18.

16. Intellectual Property

16.1 The Service, including its software, design, text, graphics, logos, trademarks and data, is owned by or licensed to Xenobex and is protected by intellectual property laws. Subject to these Terms, Xenobex grants you a limited, personal, non-exclusive, non-transferable and revocable licence to use the Service for your own trading.

16.2 You must not copy, modify, distribute, reverse engineer, frame or create derivative works from the Service, or use Xenobex's name or marks, without our prior written consent.

16.3 If you send us feedback or suggestions, you allow Xenobex to use them without restriction or compensation.

17. Privacy

17.1 Xenobex processes your personal data as described in the Privacy Policy and in the consents you give at sign-up and during KYC. Optional consents, such as receiving marketing information, can be withdrawn at any time in the Service.

18. Disclaimers, Limitation of Liability and Indemnity

18.1 Disclaimer. To the extent permitted by law, the Service is provided "as is" and "as available". Xenobex does not warrant that the Service will be uninterrupted, timely or error-free, that market data is accurate or complete, or that any Order will be executed at a particular price or time.

18.2 Exclusions. To the extent permitted by law, Xenobex is not liable for: losses resulting from market movements, your trading decisions or liquidations carried out in accordance with these Terms; losses caused by your failure to keep your credentials secure or to follow these Terms; losses caused by incorrect information you provide, including Withdrawal addresses; failures or delays of blockchains, Networks or third-party services outside our control; or indirect, incidental, special or consequential losses, or loss of profit, opportunity, data or goodwill.

18.3 Cap. To the extent permitted by law, Xenobex's total liability to you for all claims arising out of or in connection with the Service or these Terms is limited to the greater of (a) the total trading fees you paid to Xenobex in the twelve months before the event giving rise to the claim and (b) [LIABILITY CAP AMOUNT].

18.4 Non-excludable liability. Nothing in these Terms excludes or limits Xenobex's liability for its own fraud, wilful misconduct or gross negligence, or any other liability that cannot be excluded or limited under the applicable law. Where the law grants you rights as a consumer that cannot be waived, these Terms do not affect those rights.

18.5 Indemnity. You agree to indemnify Xenobex, its affiliates and their officers and employees against claims, losses and reasonable costs arising from your breach of these Terms, your breach of law, or your infringement of the rights of any third party.

19. Restriction, Suspension, Termination and Account Closure

19.1 Restriction by Xenobex. Xenobex may restrict, freeze or suspend your Account, in whole or in part, where: you breach these Terms; we are required to do so by law, a court or a competent authority; we suspect unauthorized access, fraud, money laundering or market abuse; you do not complete KYC when asked; you become ineligible under Section 3; or your Account is involved in a dispute or investigation. Where the law allows, we will tell you the reason and how to contact us.

19.2 Termination by Xenobex. Xenobex may terminate these Terms and close your Account on reasonable notice, or immediately in the cases described in Section 19.1 or where continuing to provide the Service would expose Xenobex to legal or regulatory risk. Unless the law prohibits it, you will be given a reasonable opportunity to withdraw the remaining assets in your Account.

19.3 Closure by you. You may close your Account at any time under Account & Security. Before closing, you must cancel your open Orders, close your futures positions, wait for pending Deposits and Withdrawals to complete, and withdraw your balances. Closure cannot be completed while a KYC review, a correction or another administrative process concerning your Account is pending. If small balances remain that are below the minimum withdrawal amount ("dust"), you will be asked to agree to give them up before your Account is closed, and they are recorded at closure.

19.4 Effect of closure. Once your Account is closed you can no longer log in to it, and these Terms end except for the provisions that by their nature survive. Your e-mail address is released so that you may register again, but records we are required to keep, including transaction and identification records, are retained in protected form for the period required by law (five years unless a different period applies) and then deleted.

20. Complaints, Disputes and Governing Law

20.1 Complaints. If you have a complaint, please first contact customer support through the support page in the Service or at [SUPPORT EMAIL], describing the issue and the transactions concerned. We will acknowledge your complaint and try to resolve it within a reasonable time.

20.2 Governing law. These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of [JURISDICTION], without regard to its conflict of laws rules.

20.3 Forum. Any dispute that cannot be resolved through the complaint process shall be submitted to [DISPUTE RESOLUTION FORUM], unless the mandatory law of your country of residence gives you the right to bring proceedings in its courts.

20.4 Time limit. To the extent permitted by law, any claim must be notified to Xenobex within one year after you became aware, or should reasonably have become aware, of the facts giving rise to it.

21. Changes to These Terms and Notices

21.1 Xenobex may amend these Terms or the Policies, for example to reflect changes in law, in the Service or in our risk management. We will announce the amended version, its effective date and a summary of the changes in the Service at least 7 days before it takes effect, or at least 30 days before for changes that are unfavourable to you, unless a shorter period is required by law or necessary for security reasons.

21.2 Each version of a document has a version number and an effective date. When a required document is revised, you will be asked to accept the new version the next time you use the Service. If you do not accept it, you may not continue to use the features that depend on it, and you may close your Account under Section 19.3 before the new version takes effect.

21.3 Notices to you are given in the Service or by e-mail to your registered address and are treated as received when published or sent. Notices to Xenobex must be sent to [LEGAL NOTICES EMAIL] or [REGISTERED ADDRESS].

22. General Provisions

22.1 Entire agreement. These Terms and the Policies are the entire agreement between you and Xenobex about the Service and replace any earlier understandings.

22.2 Assignment. You may not assign or transfer your rights or obligations under these Terms. Xenobex may assign them to an affiliate or a successor of its business with notice to you.

22.3 Force majeure. Xenobex is not liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, epidemics, actions of governments or authorities, power or telecommunication failures, attacks on our systems that could not reasonably have been prevented, and failures of blockchains or Networks.

22.4 Severability and waiver. If any provision of these Terms is found invalid or unenforceable, the rest remains in effect. A failure or delay by Xenobex in enforcing a right is not a waiver of it.

22.5 Language. These Terms may be made available in English and in Korean. If there is any inconsistency between the versions, the English version prevails, unless the law that applies to you requires otherwise.

22.6 Records. Xenobex's ledger and system records of Orders, Executions, Deposits, Withdrawals and consents are evidence of the matters they record, unless shown to be wrong.

22.7 Survival. Sections 11, 13, 16, 18, 20 and 22, and any other provision that by its nature should survive, continue to apply after these Terms end.

23. Contact Us

Xenobex · Registered address: [REGISTERED ADDRESS] · Registration number: [REGISTRATION NUMBER]

Customer support: the support page in the Service, or [SUPPORT EMAIL]. Legal notices: [LEGAL NOTICES EMAIL].

Business information and customer support contacts are also shown at the bottom of the service screens.